Get Management Behind It
First and most importantly, the only way companies really control their workers’ compensation costs is to convince all involved that controlling cost is worth the effort. Companies who have made the greatest strides do so because everyone is focused on the importance of safety.
Your internal strategy—which centers on preventing claims—is much more important than shopping for a higher dividend.
Use Modified Duty
If you don’t have a company policy on modified duty, you’re at a distinct disadvantage. It is an important practice that needs a comprehensive approach. The most successful Return-to-Work program can accommodate almost any restriction.
Understand the Elements that Contribute to Your WC Costs
Your classification codes, experience modification, sudden company growth or company acquisitions can all affect your premiums. It’s important that you know the impact that each brings to your overall workers’ compensation pricing.
Orient and Train Your Employees
Orienting and training your employees is a crucial step in promoting a safe work environment. How you train and encourage your new employees in safe working practices will determine your insurance costs in the near future. During orientation, you’ll find that many employees resist asking questions. To counter this reluctance, you, the employer, should use checklists and fill any gaps by explaining, in detail, what you expect of new employees.
At the end of the training course, ask new employees to sign the checklist to confirm that they understand and have been instructed in the company’s safety procedures. This signed checklist should become part of the employee’s permanent record.
Put Policies into Practice
If you don’t have safety policies, then develop and use them. Most companies have written disciplinary procedures but fall short when it comes to using them.
Review your claim information—do the same people and injuries show up from year to year? If so, are your employees properly trained and do they understand disciplinary procedures?
Report Claims Promptly
Insist that claims are reported immediately. Statistics reveal that for every week a claims goes unreported the cost increases dramatically—as much as 50 percent. When employees delay reporting an injury, find out why. Then turn to your policy statements and use the necessary disciplinary procedures on record. Your goal is to get employees to report injuries, not to judge whether an injury is important enough to report.