Assisting customers with their claim issues is the goal of Solomon Agency Claims Management Group. Depending on the claim, these services may or may not be provided by us. Any services provided by carriers or other vendors will be coordinated by , Solomon Agency Claims Management Specialist.
The following are services provided by Solomon Agency Claims Management Group. Selected services are provided as needed and determined by , in consultation with your account executive, Solomon .
Monitoring Specific Claims
This service is provided for any account where a difficult claim exists, as identified by the account executive, claims management specialist or client. This service includes intervention in lawsuits and any claim where the insurance carrier fails to act in a timely and responsible manner.
Claims reports are provided when requested by the customer and/or account executive.
Claims meetings are scheduled and facilitated when requested by the customer and/or account executive.
Workers’ Compensation Claims
We will conduct a workers’ compensation claims review prior to the unit stat card filing. This service is provided for workers’ compensation customers when requested by the customer and/or customer account executive.